Salgs- og leveringsbetingelser

Introduction

dunvilleapparel.com is run and owned by:

Dunville Apparel aps
Jernbanegade 9
8400 Ebeltoft
CVR 39984733
Denmark

Telephone +45 24251367
Mail rasmus@dunville.dk

These sales- and deliveryconditions, applies for purchase of goods bought on dunvilleapparel.com.

ORDER AND PAYMENT

To shop on dunvilleapparel.com you must be at least 18 years old and in possession of af a valid bank card. We accept Visa and Mastercard.

We do not charge your card, before you are satisfied, meaning that if we do not hear from you, via mail or telephone, at least two days after you received your goods, that is when we will charge your card. If you are not satisfied with your purchase, please contact us within two days, and with will not withdraw any money from your account. You can return your purchase for free, if you contact us within two days after receiving your goods.

We send for free, on orders over 500 kr.

We encourage you to use our fit guide before laying an order, to make sure your clothes fit upon delivery.

RECEIPT AND ORDER CONFIRMATION

Once you have layed an order on dunvilleapparel.com, you will get a receipt on your email, that your order is on the way.

You have the right to return goods and have your money back 14 days after your purchase.

You must first contact us, before sending back any goods. If you return clothes, that have been used and/or has visible traces of use, we will contact you and charge the full amount, after sending them back to you again. Please think of our free delivery and return, as a fitting room in your own residential. Try the clothes on. If they dont fit, pack them neatly, write us an email or call us - and return the package. We will pay the costs. Note, that you are responsible for the package, until we receive it.

RETURN

Dunville Apparel aps
Jernbanegade 9
8400 Ebeltoft
Denmark

Please enclose a copy of your order confirmation receipt. This will ease your expedition substantially.

Two days after you receive your goods, we will charge the amount on your card. Contact us before two days and you can return your goods for free. But note, that you can return any item bought in the webshop, up to 14 days after your purchase. If you don’t use our two-day service, you will pay for the return yourself.

You are covered by danish law of purchase, which, among other things means, you can claim your money back, if there are any defects or inadequate subjects to your goods. It is, of course, our requirement that the complaint is justifiable, and that the defects has not arisen as a result of improper use of the product or other harmful behavior.

You must first, though, contact us via mail: info@dunville.dk or by telephone +45 24251367. Depending on the specific situation, you will receive the further instructions. The item must be sent to:

Dunville Apparel aps
Jernbanegade 9
8400 Ebeltoft
Denmark

When you return the item, please also state in as much detail as possible what the problem is.

PERSONAL DATA

In order to shop at dunvilleapparel.com, you must at least state:

  • Name
  • Adress
  • E-mail
  • Telephone number

 

The above data will be stored with information about which items you have purchased, for 5 years from the end of the financial year to which the information relates.

Information is not passed on or sold to third parties unless this is due to a restructuring or a full or partial sale of the company.

COOKIES

By using dunvilleapparel.com, you accept that we use cookies.